Talking of the Internet experience, Marks and Spencer has come top in a survey of twenty of the leading High Street retailers.
According to the survey, which was conducted by Webcredible, and looked at the web sites from retailers including Currys, Debenhams, Woolworths, WH Smith, Boots and the Early Learning Centre, Marks and Spencer scores best for user friendliness.
M S arch rivals, Next and Top Shop, on the other hand, were near the bottom of the pack.
Trenton Moss, director at Webcredible said: ” Independent research shows that as many as 83% of internet users leave a website because they can’t find what they are looking for…Our study threw up some real surprises - Top Shop doesn’t even provide a search function and, incredibly, the Clinton Cards website gives users the option to add products to their basket without actually letting them know how much they cost.”
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