Fully understand pet insurance before buying, says Defaqto

According to a recent survey1, there are 1.8 million pet insurance claims made for veterinary treatment for cats and dogs each year. Unlike most personal insurance products such as home and motor insurance, which can be changed annually, the nature of pet insurance means that it is likely to be taken out for the life of the pet   This is because if pets are treated under one policy and then, at renewal, a new one is taken out, the new insurer generally will not cover any ‘pre-existing’ conditions, and therefore, policyholders  will have to pay for the treatment of these conditions themselves.

Understanding exactly the policy terms relating to the reimbursement of vets’ fees could mean having a policy that covers the cost of your pet’s treatment and one that covered it for a limited sum of money or for a restricted time, or both.

In Defaqto’s recent pet insurance report “The UK Pet Insurance Market - Its bark is worse than its bite,” 2 published in December 2007, details are provided as to how the pet market settles claims made for veterinary fees. Essentially, there are three types of methods insurers use to pay veterinary claims:

  • Policies that pay vets’ fees on a ‘per condition with a 12 month time limit’ basis will provide cover up to the fee limit or 12 months, whichever is reached first.
  • Policies that pay vets’ fees on a ‘per condition limit’ basis will provide cover up to the fee limit. Once this limit has been reached no further cover is provided for the treatment.
  • ‘Per year’ policies will pay vets’ fees up to the fee limit, however, provided that the policy is renewed each year, the insurer will continue to provide cover for the treatment.

Mike Powell, Consultant - General Insurance at Defaqto, said: “While superficially straightforward, choosing the right pet insurance policy for your situation will repay the time taken to research what is on offer in the market. 

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Notes to editors

1Sainsbury’s Finance Pet Insurance Data, 2007.

2The report “Pet Insurance in the UK  2007- Bark worse than Bite ” is on sale priced £1,200 excluding VAT for a PDF version and £595 (No VAT payable) for a single printed copy. For further information please contact Chris Johnston on 01844 295457, or the Sales Department on Freephone 0808 1000 804 or visit http://www.defaqto.com/

A press copy of the report is available on request to accredited journalists from Defaqto.

For further information contact:

Defaqto Limited 

Mike Powell, Chris Johnston or Luci Mylward

01844 295 454

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Defaqto exhibits at Your Money Matters exhibition

Defaqto is exhibiting at the Your Money Matters Exhibition on 2/3 February 2008 at  ExCel London. Unlike other exhibitors who will be promoting their products and services direct to the public, Defaqto will be encouraging visitors to think about planning their finances, particularly related to major events in their lives.

As a truly independent financial research company, Defaqto provides financial advisers with online information on thousands of financial products. Built into these databases are all the sorting and sifting functionality required by financial advisers to enable them to identify the correct products for their clients in the most timely and accurate manner.

Unlike the web comparison sites which focus mainly on the costs of different policies, Defaqto’s focus is much more about identifying the quality of the products across the whole market. To this end, Defaqto rates products for the quality of the features and benefits they offer and puts them in five different Star Rating categories, with five stars being the highest.

Commenting on the exhibition Brian Brown, Head of Insight at Defaqto, said: “At the exhibition we will be aiming to  raise awareness of how different types of product will be appropriate at various life stages and trying to ensure consumers ask the right questions when buying financial products. This is particularly important for pensions, investments and protection products as these are often taken out with the intention of keeping them for many years.  With products such as home or motor insurance, mortgages or loans, while these are often taken out for shorter lengths of time, it is equally vital to select the right products for the purpose intended. We think raising awareness of how to do this is an important service.”

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For further information contact:

Defaqto Limited 

Brian Brown, Chris Johnston or Luci Mylward

01844 295 454

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