Are you covered for lost baggage?

With the chaos that has surrounded the opening of Heathrow’s Terminal 5, and the late Easter school holidays upon us, families are looking to take a break and the issue of baggage being lost or delayed is prominent.When travelling abroad, if your luggage is lost or delayed and you need to purchase items such as a change of clothes, hygiene products or any other necessary items, you would expect your insurance policy to reimburse you. Similarly, if your flight was delayed you would expect your insurance policy to provide some form of compensation for you being stuck in the airport lounge.

Defaqto has looked into the single trip travel insurance market to see what cover is provided for lost and delayed baggage as well as being delayed at an airport. The research noted:

  •  14% of single trip policies do not provide any cover for delayed baggage.
  •  40% of single trip policies only provide a maximum cover of £100 or less for delayed baggage.
  •  40% of single trip policies only provide a maximum cover of £100 or less for compensation for flights being delayed.
  •  74% of single trip policies provide £20 or less for the first 12 hours of being delayed at the airport.
  •  82% of single trip policies provide £20 or less for the each subsequent 12 hours of being delayed at the airport.

Mike Powell, Consultant for General Insurance at Defaqto, said:  “With the problems that have occurred with the opening of Terminal 5 and the fact that there has been widespread reports in the media of people not being able to collect their luggage and flights being cancelled or delayed, consumers do not always consider what cover is provided by their travel insurance policy for these types of eventualities. It is therefore important to check what is provided by a travel insurance policy before purchasing cover.”

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For further information contact:

Defaqto Limited          

Insight person, Chris Johnston or Luci Mylward

01844 295 454

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Defaqto’s Star Ratings an Industry Success

Defaqto’s Star Ratings for 2008 have been more widely adopted by providers than ever before. The ratings, which have become the most authoritative and impartial guide to product quality available, cover products in the banking, protection, investment, pension and general insurance areasIn January Defaqto undertook the huge task of analysing the quality of just under 2,200 products in 24 separate product areas from 550 different suppliers. Defaqto used a set of quality criteria to assess each product in each particular area. From this analysis Defaqto was able to score each product and then assign it a Star Rating.  The ratings ranged from five stars down to one star.

In total Defaqto assigned 252 Five Star ratings, 360 Four Stars, 571 Three Stars, 498 Two Stars and 511 One Star.

Defaqto licenses companies to use the rating in their promotional material and so far this year, Defaqto has licensed the use of 140 Five Star Ratings.

Brian Brown, Head of Insight at Defaqto said: “A Five Star rating enables companies to demonstrate to consumers that their products have reached the highest tier of quality. The rating, with its associated logo, is becoming a well-known statement of product quality in the market as more and more companies adopt it into their marketing plans.

“With the ever-growing emphasis on product cost, product quality has been in danger of being excluded from the purchase decision. A Five Star Rating helps to address this imbalance by identifying for consumers products which have been independently assessed for quality.”

Main Star Rated Product Groups

Credit Cards Current Accounts Home Insurance Motor Insurance
Pet Insurance Travel Insurance Payment Protection SIPPs
Offshore Bonds Onshore Bonds Critical Illness Income Protection

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For further information contact:

Defaqto Limited
Brian Brown, Chris Johnston or Luci Mylward
01844 295 454

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Check your insurance cover to ensure a happy Valentine’s Day, says Defaqto

Valentine’s Day is a chance to demonstrate your love by a gift to your loved one or by whisking them away for a romantic holiday. However, without proper insurance, what starts as a happy day could turn into a nightmare if things go wrong.

If you are planning to give your beloved something expensive you need to make sure that both of you are properly insured. Insuring expensive items when they are taken outside the house is covered by “personal possessions” insurance which is either built in as standard or can be purchased as an optional extra to the home insurance policy. Without this cover, any item of value that is lost or stolen away from the home is not covered. So, if you are intending to propose in a beautiful setting and you lose your nerve or the ring, you can be comforted that you will have another opportunity at a later date without having to dip into your savings.

If you are planning a romantic holiday abroad, the importance of taking out travel insurance is well known, even if it is for only a few days. Costs of medical treatment overseas can be very variable and loss of baggage could prove very expensive without proper cover. Single trip policies can be purchased online and there are many retail outlets, banks and building societies which offer competitive cover.

What is less well known is what happens if something goes wrong when you are travelling to a destination in the UK. If you have already purchased an annual travel policy, It is important to note that with some annual policies, in order for cover to be provided you must have pre-booked at least 2 nights accommodation in a hotel, guest house or the like.

Mike Powell, Consultant - General Insurance at Defaqto said: “By taking a few minutes to check your insurance cover, you can cover your losses from unforeseen problems and help ensure that you and your loved one have a Valentine’s Day to remember, for all the best reasons.”

 

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For further information contact:

Defaqto Limited 

Mike Powell, Chris Johnston or Luci Mylward

01844 295 454

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Don’t Be Caught Out By Poor Ski Insurance Cover, Says Defaqto

Despite many European resorts reporting excellent skiing conditions, things can still go wrong when you take to the slopes. Equipment can go missing, pistes can be closed or avalanches can disrupt  travel arrangements, so skiers are advised to check the cover offered before buying winter sports travel insurance, says Defaqto.Single trip insurance cover can either be purchased as a standard winter sports policy, but can also be obtained by adding on the winter sports option to an ordinary single trip policy. If you do this, you can expect to pay the same again for the privilege. Skiers planning to go skiing more than once a year should consider an annual policy.

If an avalanche delays departure to or from your resort, nearly 80% of policies pay some level of compensation, with around one in five paying £200, around one in ten paying £500 and one paying a massive £1,000.

(more…)

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